Privacy Policy

This privacy policy sets out how Eden uses and protects any information that you give us. The terms we, us and our refers to Eden. If you would like to get in contact regarding any information on the website about yourself, please contact us referencing the information you would like taking down on: 0114 288 9454

Your rights

  • You may ask us to provide you with any personal information we hold about you; and as we will ask you to supply appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport plus an original copy of a utility bill showing your current address)
  • We may withhold personal information that you request to the extent permitted by law.
  • You may instruct us at any time not to process your personal information or picture for marketing purposes.

  • What information is collected from you?

    We may collect the following information from our website:

  • First & last name
  • IP address
  • Image

  • We may collect the following information in person, email, telephone or via our consultation form

  • First & last name
  • IP address
  • Image

  • Lawful basis for processing

    We believe that given the nature of our business and the information we collect from you, we can use the “Legitimate Interest” basis for processing your data. Providing data for marketing purposes is optional and also is the opportunity to amend or remove this consent is always possible.

    How is your information used?

    We may use your information to:

  • We may use the information to customise the website according to our interests

  • Sharing your information

    We will not sell, distribute, lease or share your information to third parties unless we are required to do so by law.

    We do use associate companies within the business to provide you with some of the services we offer, for example – an IT developer. We will inform you of this and ask your permission before we share your details with that company.

    Your choices

    You have a choice about whether you’d like to receive marketing information from us. You are entitled to change your preferences at any time by calling: 0114 288 9454

    How we use cookies

    We use cookies to streamline your experience when browsing this website, to provide social media features, product recommendations and to analyse our traffic. We will also share information on how you use our site with official analytic providers.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Policy changes

    We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 October 2018.

    Your right to complain

    We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at 0114 288 9454 and we’ll respond.